12-1 Otters Cooling Crew

Welcome, and thank you for your purchase! We’re thrilled to have you as part of our community and hope you love your new apparel or accessories as much as we enjoyed creating them for you. To ensure your items stay in great condition for years to come, we’ve provided some simple care instructions.

Following these guidelines is the best way to preserve the quality, fit, and look of your purchase. Proper care not only helps your items maintain their original feel and color but also extends their lifespan—allowing you to enjoy them longer while reducing waste. Let’s work together to keep your purchase looking its best!

Vinyl, Direct to Film, and Other Pressed Apparel

• Turn garment inside out
• Wash with like colors on gentle or delicate setting using cold water
• Do not use fabric softener or scent boosters.
• Recommended to hang or lay flat to dry.
• Can be tumbled dry on low heat only
• Do not iron

Certain fabric softeners, scent boosters, or using high heat have been known to distort designs or cause them to peel.

Embroidered Apparel and Accessories

• Wash with like colors on normal setting
• Do not use fabric softener or scent boosters.
• Tumble dry, low heat only.
• Cool iron if desired

Certain fabric softeners, scent boosters, or using high heat have been known to cause stabilizers or backings to peel or come off of the design.